Frequent Ask Questions:

Q. How to each by car? 
A. Drive through either woodlands or Tuas checkpoint and travel towards Kota Tinggi road direction along the way. You will come across JUSCO at Terbau city and Today Mall at Ulu Tiram. Travel straight ahead and you will direct to turn left in to the Kota Tinggi. Follow the direction and travel straight ahead toward the Air Terjun and Kota Rainforest Resort road sigh. Along the way you will see the scenic view of the mountain and you are heading in the right direction. (The Resort is located 13 KM after Kota Tinggi Town & 3 KM before Kota Tinggi Waterfall (Air Terjun).

Q. What is the charges from Johor Bahru to Rainforest Resort?
A. Take a direct cab from Johor Bahru to the Resort at about RM 60 per cab. If you are not sure, you can call us for assistant on the transport.

Q. How far is Rainforest Resort away from Johor Bahru? 
A. It is about one(1) hour drive.

Q. What is the room rate for weekday (Sunday - Thursday)? 
A. Double sharing for 2 persons is RM 168+, Triple sharing for 3 persons is RM 214+ and Family Suite for 6 persons is RM 398+ and subject to 5% govt service tax.

Q. What is the room rate for Friday, Saturday, eve of Public holiday and Public holiday? 
A. Double sharing for 2 persons is RM 210+, Triple sharing for 3 persons is RM 268+ and Family Suite for 6 persons is RM 498+ per room and subject to 5% govt service tax.

Q. What is the difference between Room rate and package rate? 
A. Room rate is based on per room and is inclusive of breakfast only. Package rate is based on per person and is inclusive of dinner and breakfast.

Q. What kind of room will be given for package rate? 
A. Guests can choose either Double sharing, Triple sharing or Six sharing, but each room must have minimum 2 adults. ( For example, 4Adults 2Children, either 1 Six sharing room or 2 Triple sharing room.)

Q. How many bed(s) does each type of room have? 
A. Double sharing is with one(1) double bed, Triple sharing is with one(1) double and one(1) single beds, Six sharing is with two(2) double and two(2) single beds.

Q. If we have 4 persons, can we just take a Triple sharing room? 
A. You can take a Triple sharing room but have to add an additional mattress. That is for any additional chargeable person (aged 4 and above) in the room, additional mattress is a must.

Q. Can I make the reservation during the promotional period for later dates after the promotion ends?
A. Reservation is strictly for the promotional period only.